Once ACE is properly authorized and installed, you’ll be all set for the future. The spctl utility can allow your Mac to specifically allow Rogue Amoeba’s software, in particular ACE.įor more details on that process, please see this article, outlining an alternative installation method. This is done by adding Rogue Amoeba’s developer identifier to the Mac’s allowed extension list, and is done in the Recovery system. If MacOS still fails to show the correct authorization prompt for ACE, you’ll need to manually allow it. Manually remove and authorize ACE from Recovery Run one of our ACE-powered apps again to be guided through the installation process again. Select that folder, and move it to the Trash.Ĭonfirm this action in the Finder when prompted. In the window which appears, you'll see a ACE.driver folder.
In the folder field, enter the following location:Ĭlick the Go button. In the Finder, select the Go to Folder… command from the Go menu. (That's Airfoil, Audio Hijack, Loopback, Piezo, and/or SoundSource.) Quit System Preferences, as well as any and all apps from Rogue Amoeba that are powered by ACE. In thise case, manually deleting any copy of ACE from your Mac will allow MacOS to present the necessary authorization prompt again. If you’re still unable to proceed with installing or authorizing ACE from a new copy of the app, MacOS may be finding and/or caching an old copy of the ACE component that’s not properly authorized. The new copy will prompt you to allow it to run the first time it’s opened, and then can complete the setup process. Get the latest version of your desired app using the following links: Airfoil Audio Hijack Loopback Piezo SoundSource A fast troubleshooting step to work around this problem is to delete any any of the app from your Mac, and then download a new copy directly from us. We’ve seen issues where MacOS fails to properly scan older copies of our software to enure their security. If ACE has already been successfully installed, but you get a message to repair ACE or run into other issues, please try the steps outlined in “ How to repair the ACE component”. This article is focused on troubleshooting issues which may occur when you first attempt to install the ACE component.
Read on to successfully install ACE for use with our apps. For now, however, the following instructions should help you work around this OS issue. This issue has been reported to Apple, and we continue to hope it will be fixed in a future MacOS update. When this occurs, it’s not possible to properly authorize ACE for use. Currently, MacOS has a rare but frustrating bug where the “Security & Privacy” preference pane fails to show the correct prompt to allow the installation of our Audio Capture Engine (ACE) component.
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